Vinyl :: DuraCeramic Flooring Warranty & Care Info

General Warranty Information
ALL CONGOLEUM RESIDENTIAL AND COMMERCIAL FLOORING WARRANTIES:

• Cover only first quality materials purchased after December 1, 2006.
• Are not transferable.
• Apply to normal residential applications only. The Five-Year Commercial Limited Warranty applies if the product is used in a commercial application.
• For a floor to "wear out" means: the absence of the wearlayer and printed design due to normal household use. Scratching is not "wear out".
• "Permanent scuff marks" mean: non-removable marks made on the surface of the wearlayer by shoe soles. Loss of gloss, scratches and dulling are not considered scuffs and are excluded.
• If covered under these warranties, one replacement floor only will be made for discoloration from mold, mildew and alkali, staining, wear-out, fading, scuffing, rips, tears and gouges.
• Products covered with an indent warranty will only be covered if adequate furniture floor protectors are used. The size of the protector should be in proportion to the weight of the furniture; the heavier the item, the wider the floor protector should be.

  EXCLUSIONS. . . WHAT IS NOT COVERED

• Problems due to improper installation, improper floor care and installation products, or improper maintenance.
• Change of gloss level, dulling, scratching, cutting, chipping, breakage or grout staining.
• Problems due to accidents, abuse, or improper usage. Some examples are: damage from moving appliances (unless covered by a gouge warranty) or sliding of furniture without adequate protection, rolling casters on furniture, appliance and plumbing leaks, rotating beater bars on vacuum cleaners and dropping of heavy or sharp objects.
• Problems due to excessive temperatures or fading from sunlight.
• Color or design variations from samples and literature.
• Problems due to excessive moisture or water leaks and floods.
• Labor on material installed with obvious visible defects.

  Unless specifically stated as being covered in these warranties, the following items are not covered.

• Permanent scuffs.
• Stains or discoloration.
• Rips, tears, gouges, or indentations.